University Student Email

Microsoft Office 365:

How do I download Office on my computer?

Get Office 365 Here. Once you click the link, log in with your student email and password. Click on “Install Office” on the top right-hand corner of the screen. Then click on “Office 365 apps”. After installing, it will prompt you to log in again to activate with your student email and password once one of the applications is opened (Word, PowerPoint, Excel). PLEASE use OneDrive to back up all of your data – you get 1TB free!

How do I access my cloud storage?

Setup OneDrive Now. Once you log in, you will see a “OneDrive” button under the Apps section of the screen. You can access this storage directly through your browser, uploading files via drag and drop, and opening Office documents using Office 365 online applications. OneDrive also offers desktop applications for Mac and PC that allow you to mount OneDrive as a drive on your computer.

E-mail:

Get your University e-mail on your mobile devices.

iPhone Users:

  1. Go to “Settings”
  2. Click on “Accounts & Passwords”
  3. Click on “Add Account”
  4. Choose “Exchange”
  5. Type in your student email address, description defaults to Exchange (you can change this if you’d like) and click “Next”
  6. Click “Sign in” – on the following page enter your student user name and password
  7. Choose to “Save Password”
  8. “Accept” the terms of use
  9. Click “Save”
  10. You’ve added your account

Android/tablet Users:

  1. Download the “Outlook” application from the play store
  2. Open the “Outlook” application
  3. Enter your student email address and password
  4. Click “Save”
  5. You’ve added your account

OR

  1. Open the “Email” application
  2. Click “Email Settings”
  3. Click “Add Account”
  4. Enter your student email address and password
  5. You’ve added your account

NOTE: The Microsoft accounts don’t always work well with the built in iPhone mail application. If you are having issues download the “Outlook” application from the app store, and sign in on the application with your student email address and password.

Error message while signing into my University e-mail.

You may be signed into your personal Outlook account, so make sure you are signed out of Outlook completely. Then try signing in again through the Outlook application or at Outlook Online.

What is my e-mail address?

Your student e-mail address will be your username@unh.newhaven.edu or username@lyme.newhaven.edu. Your username is the same as your existing University of New Haven username, typically your first initial, first four letters of your last name and a number. Example for John Smith: jsmit1.

How do I access my University student e-mail?

Access Your Email Here, and log in with your University credentials. 

What will my mailbox quota/storage limit be?

Students received a much larger mailbox quota (10GB), and can send up to 20MB attachments.

Will my e-mail account still work when I graduate or leave the University?

Your e-mail account will continue to work after you graduate, as long as you use it. Microsoft will terminate any mailbox that is inactive for a year, and there is no way for the University to reactivate the account. Once you are no longer a student, your account will also display advertisements besides your messages.

How do I change the rules in my Outlook inbox?

Click here for more information.

How do I access my University Student Group or Club Account?

Click on the provided link to log onto University Student Groups and Club Accounts

Password:

What is my Office 365 password?

Your Office 365 password will initially be e-mailed to you. Once established, your Office 365 password is also your University network password. If you reset your University network password, the password for your Office 365 will also be changed.

I want to change my password or I forgot my password.

You can change your password for your student email (and all other University network systems-Blackboard, Banner) by going to the University of New Haven Password Reset Tool  and following the steps. Also, be sure to set up security questions to help speed up the reset process if your password is forgotten.

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