Starting with the Fall 2024 semester, the University of New Haven will be discontinuing services with Xfinity in residential halls. We are now starting to include the following services to use in Residence Hall lounges:

• Pluto TV – Pluto TV is the leading free streaming television service for fan-favorite shows and movies. 
• Tubi – Tubi is a completely free streamer with the largest library in the entire streaming universe. 
• Roku Channel – The Roku Channel is your home for free TV, Roku ORiginal s and premium entertainment. 
• Fox61 – Stay up to date with the latest news and weather in the Connecticut area on the all-new WTIC61+ app from WTIC. 
• WVIT NBC 30 – The NBC Connecticut app connects you with local stories and breaking news from across the state. 
• NBC– Watch the latest episodes of your favorite NBC shows anytime on the NBC app. 
• CBS – With the new CBS app, you can watch the latest episodes of your favorite CBS shows for free. 
• CBS  Sports – The CBS Sports App is the easiest way to watch 24/7 sports content from CBS, CBS Sports Network, Paramount + and more, all in one place (*All events may not be streamed)
• ABC – Explore a world of entertainment with the ABC app
• CW – Stream all the latest episodes from the CW, plus movies, sports, and full series!

Additional Information

* Channels may be added or removed at the discretion of the University of New Haven

* Due to privacy issues Netflix, Amazon Prime, Disney, Hulu and other subscription-based channels are not available on university owned streaming devices. Students may connect their personal laptop or streaming device in the lounges using the provided HDMI cable

If you have any questions, please email deanofstudents@newhaven.edu. 

Please note these services and polices are subject to change at any time without notice.

How do I setup my TV to receive Comcast channels?

*If you previously lived on the University’s main campus you will need to change your TV from Digital back to Analogue. This can be done by accessing your TVs built-in menu, then going to Programming/Tuning/Scanning and changing the input/signal type to Antenna/Air.

1.     Connect your Coax (Cable) wire to your TV and the TV OUT connection on the back of your cable box.
2.     You may also connect via an HDMI cable, if the connection is available.
3.     Next ensure the switch on the back of your cable box is set to channel 3 (skip if using HDMI).
4.     Next please change your TV to channel 3.
5.     If you are using HDMI: please change your TV to the HDMI input.
6.    If you have connected correctly, you will see video on your screen or a Comcast error message.
7.     Please ensure you use the Comcast remote (supplied by us) to change channels and navigate the cable menu. Use your TV remote (you brought) to change volume and TV settings.

If you receive a Comcast error message, first try unplugging the cable box power for 10 seconds and plugging it back in. It should boot up and reprogram itself, please note this may take 20-30 minutes. If that does not work please email StudentTechSupport@newhaven.edu and include your name, building/room, and error code displayed.

Off Campus Cable Troubleshooting

Atwood Comcast Channel Lineup