Objective

The University implemented the Print Green Program to reduce unnecessary printing and decrease the consumption of paper, toner and energy. The program is environmentally sound and fiscally responsible.

Explanation

Charging for printing is a standard policy at universities.  The Print Green Program creates an incentive to read material online and print only those portions of documents that are actually necessary. Encouraging students to print only necessary materials will improve the availability of printing resources for all students.

How it works:

• Print management software (Pharos) monitors printing of all public printers on campus.
• Undergraduate students are provided with $18.00 per semester and Graduate students $12.00 per trimester in a separate Print fund that can only be used for printing.  All students receive $36.00 per academic year.  This is provided free of charge to students.
• Once the free Print fund is exhausted, the Print Green program utilizes Charger Cash. Students can deposit funds to Charger Cash through Blackboard on the Campus Card tab using a credit or debit card. A Charger Cash machine is also available in the Library.
• Refunds can be requested online using the refund request web form. Please allow 48 hours for credits to be applied when appropriate. Refunds will be granted for paid jobs that do not print. The University reserves the right to evaluate requests for refunds.
• Black and white prints cost $.08 per page for single sided or duplex (front and back). 
• Color prints cost $0.50 per page for single sided or duplex (front and back).  There may be additional restrictions on color printing at the discretion of the department to which the color printer is assigned.
• Faculty and staff using public printers are subject to the same charges.  Guests and alumnae can print in the Library by purchasing a card from the Circulation Desks. Availability and use of these cards are at the discretion of the Library staff.

For alternate methods of exchanging information, including reviewing course material, transmitting completed assignments, and encouraging students, faculty and staff to replace paper with electronic information sharing, please contact Alan MacDougall at printgreen@newhaven.edu.

The University of New Haven is pleased to announce a new service available to all University Students…wireless printing in the library!!

You will need to download the printer driver to your computer and then you’ll be able to print your documents directly from your own computer immediately.  The driver software is FREE and standard printing charges apply.  You will be charged the appropriate amount, $.08 per page for single sided or duplex (B&W), and $0.50 per page for single sided or duplex for color.

Downloading the Printer Driver

Below are the drivers that must be installed on your device in order to use the wireless printers. Click the link associated with the type of device you are using – an installation window will pop up, follow the prompts, and click Finish when completed. More in depth instructions are available below as well. 

Printing Software: Instructions

Windows:

Library B&W Printers for Windows
Library Color Printer for Windows
Orange Campus M104.exe
Orange Campus M147.exe
Residence Hall Printers for Windows

Mac (download all 3):

Pharos Program for Mac
Pharos Printer Driver for Mac
Residence Hall Printers for Mac

Printing from your Computer

When you are ready to print from your computer, select the appropriate printer on the print screen of the program you are using (e.g. MS Word, Adobe Acrobat, etc.).  After you have selected the printer, choose the remaining options (e.g. number of copies, which pages to print, single-sided or double-sided).  When you have finished, click “Print” to send the print job to the printing station.  You can then go to the corresponding print release station in the Library to retrieve your print job.

Remember: You will need your University ID to print and standard printing charges apply.

$.08 per page for single sided or $.12 duplex for black and white

$0.50 per page for single sided or $.75 duplex for color

For more information or troubleshooting help, contact printgreen@newhaven.edu

1. Where do I have to pay to print?
– Library and all public computer labs

2. What is the cost to print?
– 8 cents per sheet for black & white and 50 cents per sheet for color including double-sided.

3. Can I carry over my printing credit from semester to semester?
– No. Printing credit will be issued at the start of each term. Printing credits are issued or reset to the default amount at the start of each term.

4. When do I receive my print credits?
– Printing credits are applied two to three days prior to the start of the academic term. Students who register after this point in time will receive print credits the following Monday after they register.

5. What do I do if I have not received my print credits?
– Explain the issue by sending an email to printgreen@newhaven.edu. Include your contact information and your student ID number.

6. What do I do if I lose my University ID card?
– To prevent theft, immediately logon to Blackboard and deactivate your card; a deactivated card cannot be used to purchase anything.

7. How do I get a replacement card?
– During normal business hours, have $20.00 in chargercash on your account, then come to the Campus Card Office in the Bookstore at anytime the Card Office is open (see Campus Card) and they will print you a new card.

8. What do I do if my print job fails?
– Immediately submit a request for a refund

9. Can I print without my University ID card?
– No, everyone must have a valid university ID card to release print jobs from the print queue.

10. Are there a maximum number of print pages per print job?
– No, but charges will apply when your print credits are exhausted

11. Will my print job complete if it exceeds my available free print credits?
– Yes, if you have sufficient funds available in your Charger Cash account

12. How can I check my available balances on my university ID card?
– If you have any Print Credits remaining, the amount will show up at the print station when you release your print job.
– You can check your Charger Cash and print funds balances online on Blackboard (Click on the ecard tab once logged in to your Blackboard account).