Shuttle and Transportation Services
Students, faculty, and staff can make use of a number of transportation services offered by the University – most, free of charge.
We provide a robust system of shuttles to help students, faculty, staff, and visitors navigate travel quickly between University-sponsored parking lots, main campus, local railroad and bus stations, downtown New Haven, and points west of campus on Boston Post Road, including major shopping centers. The University also has an additional transportation option for students with the ChargerGo bus pass.
If you have questions or concerns, email Julie Carbonella, Director of Operations, Department of Public Safety, at parking@newhaven.edu.
Info about shuttles for visitors can be found on the external website (no login required).
2024 Thanksgiving Break Transportation Schedule
Monday 11/25/2024
Regular Schedule
Tuesday 11/26/2024Train Shuttle Special Propark West Haven/New Haven Station loop – Departs from Library 12pm – 10pm
All other services operating on their regular schedule.
Wednesday 11/27/2024 (Residence halls close at 10am)
Porpark Apartment Shuttle 8am – 12pm (noon)(Forest-Savin)
No other services operating
Thursday 11/28/2024
No services operating.
Friday 11/29/2024
No services operating.
Saturday 11/30/2024
No services operating.
Sunday 12/1/2024
Train Shuttle Special Propark West Haven/New Haven Station Loop Stops at Library 12pm to 10pm
Apartment Shuttle (Forest-Savin) 11am – 11:30pm
Monday 12/2/2024
Regular Schedule
Stay tuned for future announcements.
Know where our shuttles are located on their routes! This helps prevent wasted time standing at a shuttle stop and more time to do what you want to.
Access the University of New Haven shuttle tracking service at any time from any device. The shuttle tracker uses live GPS tracking to allow users to view real-time vehicle locations. The map shows the current location of all vehicles on route and provides an estimated time of arrival. Vehicle locations are updated every few seconds, and route and vehicle icons are color-coordinated on the map for easy identification.
General Description
The Accessible Van Service is a free service available to students, faculty, staff and the general public. The service provides safe and timely campus transportation. Our accessible van is equipped with a manual wheelchair ramp and our drivers are trained in the use of this vehicle and the requirements for safe wheelchair accessibility.
The Accessible Van Service gives priority to those passengers with temporary or permanent disabilities. Student passengers with permanent disabilities or temporary medical conditions must register through the Accessibility Resource Center (ARC). Employee passengers with permanent disabilities or temporary medical conditions must register through the Human Resources Office. All passengers must provide adequate documentation as required by either ARC or HR to use this service. Once registered, those requesting a pick-up must call University Police Dispatch at (203) 932-7014.
The accessible van will be available to individuals with disabilities on an as-needed basis. Once registered, call University Police Dispatch at 203-932-7014 to request a pick-up as needed during normal service hours. Pick-ups are available on a first-come, first-served basis.
Please contact the University Police Department for hours of operation 203-932-7014
No Shows
If a passenger does not show up at a pick-up location within five minutes of the designated time, the pick-up is designated a “No-Show” and the AVS Van will leave for its next pick-up. If you then call needing a ride, please keep in mind that the van may not be able to return immediately.
If a student passenger consistently No-Shows (two times or more in a week), the student will be referred to the Dean of Students which may result in suspension of van privileges. Employees that consistently No-Show (two times or more in a week) will receive a warning and referred to Human Resources which may result in suspension of van services.
As a courtesy, please inform our dispatcher if you will not be needing any of your scheduled pick-ups, as it may prevent a fellow passenger from obtaining one.
Passenger/Driver Relations
Drivers are expected to be polite and courteous to passengers and the same expectation applies to passengers utilizing this service. If you ever have any complaints about a driver’s behavior, please contact Julie Carbonella, Public Safety Director of Operations via email at jcarbonella@newhaven.edu.
Van drivers are required to remain in the vehicle at all times and are only able to exit the van in order to open vehicle doors and deploy/retract the manual ramp for wheelchair passengers. Van drivers are not able to assist in loading persons or personal items onto the vehicle so please plan accordingly.
Van drivers are required to wear seat belts. Cellphone use and the use of tobacco products are strictly prohibited.
Questions If you have any questions about the service, please feel free to contact Julie Carbonella, Public Safety Director of Operations, via email at jcarbonella@newhaven.edu.
What is the ChargerGo Pass?
The ChargerGo Pass is a special transportation pass for University of New Haven students that is valid for unlimited trips during each semester on all CTtransit local buses. The ChargerGo Pass gives you transportation freedom!
Please note: ChargerGo bus passes will not be offered during the Fall 2022 semester, because CT Transit is allowing all passengers free service through December 1, 2022. No card or ID is required.
Where Will it Take Me?
Ride the bus to class, to the local malls, or out on the town. Getting around the New Haven area has never been easier! CTtransit operates every day; morning, noon, and night, rain or shine, to get you where you need to go.
What if I Have Questions?
If you have route or schedule questions, please call CTtransit Customer Service Representatives at 203-624-0151 or visit t www.cttransit.com. Students with special communication needs, please call TTY 785-8930.
To report a lost or stolen pass, or for questions regarding administration of the ChargerGo Pass program, contact Campus Police at 203-932-7013.
Bridgeport Ferry
Departing or returning from the Bridgeport Ferry? Take the University sponsored Train Shuttle/Van to the West Haven Train Station and take the Metro North Train to Bridgeport Train Station.
The Ferry and Train terminals are at the same location.
Contact Bridgeport Ferry: 1-888-443-3779
Online Reservations and Ferry Schedule: http://www.88844ferry.com